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Don't forget too, Millennials can be a huge advantage to IT when planning, testing and implementing new solutions. They are quick learners, love new technology and understand how to fit tools into their teams workflows. By getting Millennials involved early and often with IT solutions, they can be powerful advocates for you to the rest of the company. We talk about this a lot at http://itisrad.com/
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Considering how much of their own time they claim to spend working, I assume they are correspondingly more productive than the more traditional 9-5? As for the need to support them 24/7, please, any IT group to which I ever belonged was expected to provide support as necessary regardless of the time of day, night or weekend.
While providing support around the clock isn't new, the nature of that support has changed. When I started, after hours support involved using a dumb terminal and a 9600-baud modem to connect to a mainframe, and the clients were the graveyard shift computer operators. Now the types of equipment and software supported have increase. Fortunately, so have the support and connectivity options.
Our HR did an independent survey and found that Millenials can put-in as much as 10-15 extra hours per week. A smart manager will let his/her Millenial employee off early to attend their child's games/play/field-trip, and the Millenial will work the entire evening or weekend. Proof? Look at the time stamps on emails and saved documents. Yeah, we found that those young employees willing to work, actually work pretty hard. (But the Execs had to draw the line at body piercings, hip-huggers, and flip-flops! We just couldn't believe our children would let our grandchildren come to work dressed like. Didn't we raise them better than that?)
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Now a day, Human Resources become most effective part of job market. I agree with your comment. But beside that I believe the facility for hard worked people provided by Gibraltar are rare in human capital system. I have learned a lot of from http://blog.gibraltarrisk.com/blog/bid/114860/We-re-Rewarding-People-Who-Rock-Human-Capital-Strategy-Workbr/>
We can also start to get experienced. Have a good day.
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