When you walk into any Court the entire thing is a Crap Shoot.
You never know the outcome before the case is ruled upon and most times it depends on other things than what is proported to have happened in the complaint.
In this case the person complaining about actions of the staff seems to have gone more than a bit overboard by claiming that they had a heart attack as a result of this and then not having the Medical Evidence to backup that claim.
I don't know about others but when I was doing Legal Work and even now when I appear to give evidence I always work on the idea that it's Very Bad Practice to Piss off the Judge. I've seen numerous cases where a Pissed off Judge choses which evidence to give more weight to and which evidence to ignore.
Of course getting listed by any Judge as a Vexatious Litigant who is apt to bend the truth to suit their own ends is never a good thing to have happen.
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