What about senior personnel who misbehave
First I must say that my own manager and his manager are excellent examples of management, but I have observed other senior personnel (I've worked for many companies during my 40 year career) who have issues with criticism and when a manager is incapable of accepting even constructive criticism, he is less effective as a manager and his department and consequently the company suffers. In a previous job there was a manager who was 'never at fault' - any problems were always someone else's fault. How do you deal with such people who have the power to sack you?
On the subject of 'I am at fault', I find that an immediate admission of guilt is the best policy - it takes the wind out of the sails of the accuser and it conveys a sense of honesty because I am not trying to worm my way out of a situation for which I am responsible.
