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Criticism to a sensitive employee
Is fine and dandy what the article says; however, in my long experience of 40+ years I have noticed that managers and supervisors, for the most part, are not fully aware of the details of the project(s) and so make harsh and non-productive decisions. Also, managers and supervisors tend to take full advantage of employees with excellent background and know how and so they load them to the point of burning them out and piss them off...there is no balance in the group of employees as some do a lot and others very little or nothing other than being a brownnoser. Also, most employees in the technical arena do not communicate very well or not at all about what they do, the so call job security, so difussion of know how is a must among employees in any group and the manager and supervisor must be aware of that. So, no wonder a technical writer does not communicate to well the technical aspect of the job at hand or takes him/her longer than expected writing about something which the technicl person does not want to talk about or makes it obscure. As far as being a difficult person...well, most technical people are!