American Managers are totally incompetent. The core reason is that they have bought into the shift from objective to emotional. How people feel determines evaluations.
Dr. Chris Argyris cuts through the rubbish in his book, "The Management Trap".
While Toni is right (and has an impressive record of excellent posts along with Jason Hiner), "The Management Trap" expands on the idea and gives you much more of "the good stuff".
The bottom line is for management to stop lying, stop trying to pretend they are in charge, stop playing as if they were positive and stop pretending to care about the employee (in some cases not even knowing the employee) and begin telling the truth -- beginning with themselves and their incompetent practices.
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