I can believe this, because I work in IT. IT is squeezed from both sides. They are given extremely strick security protocols, and asked to keep viruses and spam out of the network, but then looked on by the rest of the company as a roadblock. Where I work, no matter how much we bend over backwards to make things seamless and just work, any time they find they cannot do something, we are seen as not helping enough. I work for a state agency, and there is only so much we can do within the state mandated security protocols, and yet we have people wondering why they cannot bring in whatever they want and use it on our network.