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One of the things I dis-liked in your story was how you summarized what you were actually trying to communicate. You said (according to the CareerBliss survey) "four out of the ten most hated jobs" . . . hated by whom?? By customers? By managers? By the actual persons in the jobs (alright, I got that one)? I also get it when you say the Tech Specialists are ???treated with a palpable disrespect". It does not mean that their profession or career choice is among the most-hated . . . either their management really sucks, or they are working for the wrong company. I can see end-user customers hating a lot of these roles, but as jobs persay, most of these can be awesome jobs in the right environment.