Last HP i bought
was before the Compaq insanity. I vowed, I'd never buy a computer or printer from a merged company like that ever again. That fiasco almost killed them, because people WANTED HP not COMPAQ computers (not that it matters they're all built in China anyway now.)
At the time, they had a series of faulty CD/DVD drives which had been installed in some units. I called when mine failed, got a real person, gave them warranty info, and they shipped out a replacement immediately.
I have a feeling that wouldn't happen today. I'm now a firm believer in ZT systems, made in America, with good warranty support.
To heck with the big corporations if they're just going to treat employees and customers like they don't matter. Employees and customers are the only way they stay in business, and THAT is the bottom line, not stockholder profits, (which will suffer if these two important things are ignored) or some ego of VP's or members of some board somewhere, who basically have it made after they've made their first few years salary and can retire comfortably after making more in two years than a typical worker makes in a lifetime!
