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India and Outsourcing
Sad but true, American management still believes that the IT solution to the internal department is to outsource everything to India, cheaper wages and no bennies. The IT department of the future is here now, only not "here" but over "there" half a world away, desks staffed by eager young graduates who think copy/paste is neat and answer phones following a script. Copy-paste comment is true by the way, as Air Canada moved a critical application to Cairo and there, IBMers had to train eager young faces how to FIRST use copy and paste. Consultants fill this technical void to a degree, we carry no benefits but carry high hourly cost. But we can be hired and fired easily or kept on a tight hourly leash. Still, WE - the technical community in general - have to CONTINUALLY FIGHT OUTSOURCING. Period. It has destroyed our career field.