Sounds like an issue of serious id10t errors.
Have had the original Moto Droid since release. Rooted it, running CM7 currently
The UI is easy enough for my 9y/o daughter to thumb through quickly. The unlock takes a whopping 1 inch movement to open the phone, or - and the kids love this - a few seconds to draw the unlock code
Does android have a "lock-you-into-this" app like iTunes? nope.. Sync? yup. Redo my ROM from time to time - always get my emails and contacts and calendars within minutes.
Cant help the fragmentation - thats what happens when you try to make a one-size-fits-all anything. Apple makes their software for THEIR hardware. Wonder how iOS would fare on phones from Motorola, HTC, LG, Acer, Samsung, etc...
(BTW, iOS 5 looks kinda cool on a Droid)
Can do more - as a Network Admin - with my droid than i've seen or heard of anyone doing with an iPhone. Root 'n' scoot gents...