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nice
The one thing that's driven me nuts with service providers is the choice to over-comlpicate things for the customer.

DSL highspeed - Bell decides to use PPoE authentication where the user must run a megalithic piece of bloatware just to feed the DSL modem the credentials. This, instead of simply realizing that the other end of the hard line was the customer's home and a dhcp would give the customer's device an IP. (I switched to Rogers just after Bell/Sympatico made that decision because they used a cable modem with dhcp)

broadband dongles; yet to see one that simply presents itself as a network device, the two that have come through here have both needed specific drivers with there own network connection managers. Why? Why not just stuff the SIM chip in the dongle, keep the cell network authentication there and tell the other end of the USB plug "I'm a wifi and I might be connected already."

Glad to hear someone is making sane Mifi bricks. They should authenticate once then operate like a normal wireless router. I was rather surprised to get a helpdesk call from a user who has to go through a browser page "yes, this is me, reconnecting to my Mifi" every time.
Posted by Neon Samurai
25th Oct 2011