It's always interesting to see someone venting his problems and desintrest in IT. I don't know Ken McGee but I do know a lot of "Ken McGee"-like figures. Putting a lot of own frustrations in the IT basket and not realizing that most of these frustrations come out of mismanaging a whole company, allowing departments to dictate how IT should work, forgetting that IT is working for other departments too. I agree with Mr Hiner: dive in the trenches for 15 years and we'll talk again. My reaction to such consultants and managers is: IT too expensive, complex, difficult? No problem, here's pen and paper. Have a nice day.