same old same old agreed
I don't think that she is placing the blame on technology, but for human fallibility. Yes, humans do get consumed by daily events and forget what they were going to do in the last meeting, even if it was to send an email out to one of their hires. Managing today is stressful, when you have a lot of people under you and you have many projects you are in charge of. Go from one meeting to another to another. The person will forget what actions he/she was to do from the previous meetings and information gets dropped.
As far as a mother expecting a child to know what her meaning of clean is must be explained to the child in detail that the child can understand. It would not be micromanaging as much as training. To have the child constantly being scolded until the room is cleaned to the mothers satisfaction shows a lack of management talent. And, also, damages the child. (No wonder why teenagers today want to get away from their parents. They cannot find a haven with them.)
Many times, we have the do as I say people leading rather than the do as I do. Without out proper examples, how can the followers know how to do it right?
