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If all this phone does is give me access to citrix services or web access, I fail to see the "wow" factor. I can do this with other phones already. duh. I want a phone that is a real computer, that can run windows office applications without the internet if needed. Heck even google apps you need the internet. duh. we end users want FLEXIBILITY! NOT to be forced to do our work over the internet, but use the internet WHEN WE WANT TO. I want to work without the internet sometimes! Get with the program.