Read the ticket notes. You go there. They have a folder and an electronic file. They don't remember diddly about your history. Every individual between the front door and the doctor will ask the same thing usually while holding your folder and/or looking at your on-lne record. If they were asking for updates, that would be one thing, but they ask the same thing that the last person holding the folder or adding info to the on-line file asked. And let's face it; the doctor's front office is the ultimate help desk.
Talk about, "This is Peggy"!
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