Im the same way, I have been very anti-Apple for years but am starting to get over that. Anyways, I finally broke down and decided to get a tablet and Im souring on the Android experience so I decided on an iPad which would be the first Apple device Ive ever purchased myself (Past iPods have been gifts). I went in there on Black Friday and was walking out of the store with my new iPad in less that 15 minutes. Everything was done on the clerks iPod Touch, the receipt was emailed to me, and I was out the door with a smile. The Apple retail experience is an incredible one that I wish other retailers would emulate.