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Your company has no IT employees or clueless IT managers.
Outsourced IT departments have no 'loyalty' to the companies' sites where they work. Why should they? Any day they could be replaced with even lower priced temps.

Several friends worked at a large multinational corp., some for 20 years. They were pretty much experts in their areas, had all the certifications, excellent performance, cost too much. Most of IT was fired except for the manager [didn't know anything about IT], then were brought back as permatemps with no benefits. Quality perfomance doesn't matter. The company lost their best security techs, but the bottom liners won, even where the company lost.

Another friend worked as a Cisco engineer since the beginning of Cisco's entry into networking. New manager noted that even though she knew more and could do more than anyone else there, she didn't have CCIE certification because it didn't exist when she learned the system. Company wouldn't pay her for her level of work, so she asked to take the tests. Company wouldn't pay for the expensive tests that they paid for newer techs. She transferred laterally to the travel and marketing department for more pay, less work. This costs the company more to hire a new tech with certification, and 'break in' a new employee, instead of staying with an exceptional employee who they refused provide certification. Stupid.

Maybe IT managers need to know technology. Most places where I've worked, they don't.
Posted by suncatTR
8th Feb 2012