"We are creating a SharePoint site collection that highlights document and list management, workflow for content updating and approval before publishing, and key term tagging and indexing, so that the teams can quickly and easily search find the appropriate document information with a nice tag cloud display and the built-in search features of SharePoint."
Meg, how did you sell the users on this? I'm having a hard time selling SP as a replacement for our existing, outdated document management system. The users are comfortable with what they're using, and the first SP library we've build as a 'foot in the door' looks like it may require more work from them.
What's the difference between tagging and indexing? Are there pros and cons, applications where one is better that the other?
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