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Personal information in a refurbished device.
First of all probably that device wasnt completly refurbished, i worked for a couple of months in a company who did that and all the proces was long and with lots of checkpoints. So the dilio for Motorola was the way those clients will perceive it. In every product delivered either brand new or refurbish. Quality is a major fact. So what i think is that Motorola was afraid is look like a disconsidered and irresponsable brand. As for the poll, like i've said it before 90% of the people who read Tech Republic are technical oriented readers whose average skills are at least change a malfunctioning Hard drive and RAM memory in any machine from a laptop to a server.