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It is hard to get a date in IT unit: 60-70% male; same reporting structure. End users are 60-70% female and are in a different department. Many of my friends in IT dated and married end users.
And local marriage counselors spend their entire career helping them cope.
Believe it or not, I also learn from my clients. I run a lone-wolf small town "consultancy" (seems overkill to call it that!). Now that I am not in the corporate world anymore, I've gotta learn everything on my own. Now that I've switched to Mac for my main everyday machine, I have to work at staying current on little things about new versions of Windows. I mean how many times has a client done some goofed up thing that you would never do, and it results in some completely unexpected result? If anything, you just learn more things NOT to do....
If I keep my eyes peeled, I learn something new almost every week. If not about computers, than about running my business. From right-clicking on Computer to get to manage, to other stupid short-cuts, I have learned how to do things better and faster from folks who know way less than I do about their machines, but have stumbled upon stuff I have overlooked.
Here is another: I spend a lot of time in other folks homes and offices. It always seems like everyone has to apologize for how messy their workspace is, in fact it seems like there is an inverse relationship between how much they apologize, and how messy it really is!
Anyway, it always makes me feel better about how messy my own office is. I get to be and see the inside of what is a fairly private space sometimes. Photos on the wall, and other treasures tell you a lot about what they care about. I often find the folks whose offices are messier tend to be more interesting to talk to (at least that is what I tell myself!) They have got a lot of stuff going on usually.
If I keep my eyes peeled, I learn something new almost every week. If not about computers, than about running my business. From right-clicking on Computer to get to manage, to other stupid short-cuts, I have learned how to do things better and faster from folks who know way less than I do about their machines, but have stumbled upon stuff I have overlooked.
Here is another: I spend a lot of time in other folks homes and offices. It always seems like everyone has to apologize for how messy their workspace is, in fact it seems like there is an inverse relationship between how much they apologize, and how messy it really is!
Anyway, it always makes me feel better about how messy my own office is. I get to be and see the inside of what is a fairly private space sometimes. Photos on the wall, and other treasures tell you a lot about what they care about. I often find the folks whose offices are messier tend to be more interesting to talk to (at least that is what I tell myself!) They have got a lot of stuff going on usually.
It's the bureaucracy that's above me that handcuffs me from helping my users. They need to get their heads out of their a$$ aka "Playbook". The real world is different than the "Playbook".
Kindness works wonders and if you mess up they are a little more for giving, being the bad guy and your going to lose big. Love is much better
puppies & kittens , warm and fuzzy now
puppies & kittens , warm and fuzzy now
Sometimes, users may know something that we do not know. They can help us to grow our knowledge base.
#4 made me laugh. Many of the end users I have known were younger than myself.
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