No, you're missing the advantage
Was the interstate only designed for Chevy, or can the roads accommodate any vehicle? All IT is doing is giving you access to the data. In essence, IT has gotten out of the hardware business: Apple, PC, Android, LINUX--who cares, Mr. User, but here's the latest data.
And incompatible format? There's only one format--The Web. It's the same concept as the Internet. Browsers display the content that IP-connected networks deliver. Does it matter if the source is a PC, the network rides on LINUX, and the destination is a Droid?
I have users who buy new phones with every model. They buy new tablets with every model. If they break them, I get no complaints. They go chew on Verizon's ear. Meanwhile, webmail still delivers their email, and Citrix let's them use all their apps.
