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Clear policy
Helps a lot, I am in the middle of the staff pc updates. If they know that there is a four year replacement policy then that helps. Mind you I supported one manager who ensured that every time someone in his department got a new unit he had to have it and they got his new old one, even with a strict policy. This lead to a pregnant staff member getting an older desktop replacement while he got her ultralight, he looked so selfish and not to mention petty while she lugged that brick around.
Posted by n.gurr@...
20th Feb 2012