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I agree, today the objective is to be a remediate, to solve a problem for the employees. This is done, only after you have gained their attention. This is done by listing skill sets first, if the position is technical, or by listing positions where one has demonstrated the abilities sought. I agree with the article, overall. However, formatting is first reviewed by the scanning computer, right? So format and font should be first and foremost scannable by the computer, right?