To answer the question.....
To answer the question posed in the article, "Are they justified in acting first and asking questions later?", in my opinion ABSOLUTELY NOT! They have a long complicated service agreement, which has fine print sufficient to let them do whatever they want without justification. However, when they react to a simple complaint by someone, including a law enforcement agency, they SHOULD BE REQUIRED TO ACT IN GOOD FAITH regarding the service agreement and insist on DUE PROCESS before acting. They should require sufficient proof that the person complaining will prevail in an Arizona court of law, where they are located. They should NOT REACT to the simple threat that *maybe* someone will sue THEM unless they act against their own customer.
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