Over these 16 plus years, I've grown to hate people, become easily frustrated and lose my temper constantly, plus I've damned near become suicidal at the thought of not being able to advance to anything else. When you are in support, you are a jack of all trades - and that pigeon holes you to that job unless you do something drastic. I've waited too long and am too old to make a major career change - don't let yourself get in that position. Support positions should not be your career choice - just a stepping stone to something that has an actual advancement track. Don't make my mistake.