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" IT is always a no-profit center,"

This is so not true. Without IT, business would be far less profitable and with the advent of the web, are directly linked to a companies profit center. Even companies that don't sell anything and only have an 'informational' web presence uses IT infrastructure for payroll, timekeeping, accounting...the list goes on where one person or a handful do the work of dozens or even hundreds before-because of IT! That's some powerful stuff. There is the direct relationship with the explosion in IT in the 90s and the profitability of companies. And now, with smartphones and *pads, we are seeing another explosion of technology that is being enabled by, you guessed it: IT.