on point 10. I didn't specialise to do it, but having spent a good deal of time as a one man shop one thing I Iearned to do was to make sure call outs were very infrequent.

Robust code, good help, preventative maintenance, good training, monitoring and auditing. Saying that, I got paid for being available for call (10% of my salary), not for being called. A lot of firms shoot themselves in both feet with that one, reward performance not failure. Now I'm not saying a bloke looking at his next set of bills, a pocket full of loose change and a couple of kids in last years clothes would deliberately engineer a failure, but maybe, just maybe he won't try real hard not to have one.

One sign you are not cut out for corporate life, you can't smile when being managed by idiots...