What is attributed to trainers above is an injustice. In all of the projects I've worked on they were enterprise-wide deployment of systems. As a trainer on the project I was involved long-term from the ground up participating in those looooong, grueling and mentally exhausting project meetings. The results included being involved in QA, writing and editing of a multitude of documentation to be used in every facet, developing training - and if you've never done it don???t think it???s just showing up - a minimum for every hour spent in front of a class or on a webinar is over 50 hours of creating, editing, developing ancillary materials, designing appropriate tools, rehearsal, pre-planning, logistical concerns and then the actual stand up and deliver ??? and not just for a one day session ??? many are multiple days. Oh and the traveling to other corporate offices are staying in Comfort Inns & Super 8, not the Ritz-Carlton. Most trainers I know aren???t traveling in general, and if they do its not for just for a 1 day sessions. Trainers are what increases workplace performance so don't think it???s easy... now in the contents of this post, it isn't as stressful and full of tension as other IT staff might have, however let???s not downplay a trainers??? role in an IT structure.