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I support Senior Citizens primarily. Their needs are a little different. While I agree with everyone and their choices, for the older frugal folks the top give are: MS Security Essentials, Firefox, FoxIt PDF Reader, Primrose CCleaner, Primrose Deflagger, and Open Office. Of course, screenings.to be configured for no fuss. OO set to Word and Excel defaults, MSE, CCleaner, and Deflagger set to run auto and all Win updates install auto.There's more, but that's a start.