ASUS..responsive? To a blogger maybe
I submitted a ticket 2 weeks ago identifying an issue with my tablet where it turns itself on and stays on for an extended period of time. So far, no response although they claim it is escalated within 48 hrs if no response is made. I guess the escalated level doesn't care about customer service either.
As far as ICS goes, I cannot get mine to update to it. It is not offered as a notification and when I go to "Check for Updates" it says no updates are available. Many users have had to manually install the updates.
Reading the Transformer forums, I find myself relieved that mine won't update OTA. Many users are having major stability issues with ICS. This includes Dolphin HD force closing.
My advice. If you get a TF101 at the proper price point, like I did on Black Friday (about half the cost of a comparable iPad), it's worth it. If you have the budget and could go with either an iPad or a TF101, go with the iPad..but wait for the iPad3, which is said to be lower in cost yet.
I don't regret buying my TF101.. until I owned a tablet, I didn't know how natural it is to browse the web and read ezines compared to my laptop. I use it for mostly web browsing with some casual games and social media mixed in. I own a keyboard for it, but rarely use it. I really should sell it, but the extra battery is handy when I travel.