I have tried and tried to download the Windows 8 upgrade, and have spent nearly an hour on the telephone trying to get help, and all I get is transferred from one phone number to another with an equally uninformed/untrained person trying to find my problem. The last place they sent me was to the Windows store, and they told me that they couldn't do anything at all for me. They check their crib sheet and when my problem isn't addressed directly, they push me on to the next phone number. I CAN download the program that checks your computer for all the problems you might have after installing Win8, but when I go to download the upgrade itself, I get the error that it cannot be downloaded in my locality. I told them that perhaps it was because I am on a satellite internet connection, and they might not be able to tell that I am in Iowa rather than in Ethiopia or Hong Kong.... but, my patience ran out and it appears that I will never be able to see whether I like Win8 or not! I even asked the Windows store to send me a disk, but was told that they could do nothing for me. I can't get an e-mail address to write my complaint/problem to either, just more phone numbers and more people who know less about it than I do! I'm tired of chasing my own tail around the Internet, and doubly tired of the incompetence of the people they hire as tech support help! (However, I must commend them for the fact that 98% of them can at least speak English!)

This tirade may not even belong here, but at least I can vent my frustration, even though it may fall on deaf ears!! Sorry if I'm taking up valuable space in this thread, and feel free to delete it!