In regards to your comment(s) on Office 2010, you had not used it long enough to
make that call. I was one of the Alpha/Beta testers on it and NOTICED to date that people dislike the ribbon. BUT the ribbon is a great addition, and help you get
your work done faster, and easier. WERE you aware that you could use MS Office without the ribbon? The ribbon feature isn't mandatory, and can be shut down through options. Also you failed to mention the think ahead feature (Auto-Complete) which saves time by completing your sentences as you type them. I know it is not 100% accurate but it allows you to keep typing your thoughts anyways. and if it DOES get the right sentence, you can move on to another sentence and a major time saver.