With all due respect, you couldn't be more wrong.
ITIL is something required by all IT staff, not just management or process-related roles. That embarrassing outage caused by "that guy" last week because he "thought it would be ok"? It happened precisely because "that guy" thought IT governance was just "another thing/cert that goes in the bin".
Your response is typical of someone who a) doesn't know what ITIL is, b) doesn't want to know because it involves accountability, and actually aligning IT to what the business wants/needs.
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