Great article, Nicole! I am currently studying the lengthy ADA compliance documentation (still have volumes to go!), and your article provides volumes of useful information in a nutshell. Now, intranet and all HR regulations that come with it aside... What's your opinion on "15 employees" rule when it comes to the internet websites? Shouldn't the rules flex based on volume of traffic/bandwidth (indicating actual use of the website) and/or nature of the business, rather then plain math of just having 15 or more employees? There may be a business with 3 employees (or one super successful blogger), that generates thousands of visits a day - and a company with 20 employees with so-called "credibility" website that nobody ever visits or uses? What's your take on it? Thanks!