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Economic Theory?
"4: Help desk staff"
So people aren't willing to work for the salary you are offering.
Offer more money.

"Most companies see the help desk as a necessary evil, a cost center to be contained. And in a way, they are right. With razor thin margins in many industries, the cost of support can make or break the profitability of a company."
Yet there is always plenty of money available for management bonuses.
Posted by lehnerus2000
6th Apr 2012