Keep pointing the finger at IT all you want...
But its the management team that shrinks their budget and decides where they spend their money. The problem is not IT, its management who do not understand technology, and who think magical kingdoms and music just happen without any investment.
Another part of the problem is that people these days seem to have grown too accustomed to the "I want it now!" culture, as you express in your writings. Well Mr. Gray, for whatever reasons the vendor had, they did not target your chosen browser. Get over it and move on. Buy somewhere else, or build it yourself. You rant is quite silly, implying they "serve" you. How ridiculous. Its a provider/customer "relationship". Try to understand that.
You're part of the problem Mr. Gray. When you refer to a subset of the professional organization as "geeks gone wild", not only are you demeaning those people, but you are justifying in your mind that its ok to do so because you thought it was popular slang for "those people". You alienate yourself.
You ignorance of technology funding in large organizations shows, as anyone who has ever spent any time whatsoever in corporate IT will tell you that, nearly without exception, funding decisions are not made by IT, and it is a constant point of friction within organizations. The whole lean/six sigma/agile mantras so beloved by penny pinching execs, is most often abused to extract continual pounds of flesh from IT, with the goal of inevitably rendering it ineffective enough to warrant an outsourcing initiative.
Unless and until the executive culture in U.S. companies changes sufficiently, we will continue to fall behind our international competitors who for some reason have learned the lessons of INVESTMENT far better than our current crop of so called "best and brightest".
The truly frightening aspect of this situation is that it is seemingly only getting worse these days. I hope you, and those like you, learn some lessons regarding self reflection, and soon.
