Take Offline

Consider yourself lucky.

Take note of the instances where there's a tech per 1000 machines....or more. No help desk....no hunt groups. Nothing. And it's not going to change because the leadership doesn't want it to. Costs money. One guy, many sites...on the road.

That guy simply cannot stop for everyone that wants something and wants to circumvent the channels.

Yes...that does happen in the real world.