Discussion on:

Is email about to be deleted? Five predictions for the technology's future

I???ve seen several catastrophic email losses at a few of the companies where I had contracts. Personally I copy all important emails sent to me into a Word document (with date stamps and other identifiers), and write the reply in Word.
I???m amazed at the poor spelling and grammar of people at all levels and something as simple as this not only backs up your emails, but cleans up your mistakes before you make them public.