I disagree with you on the web work. I think for building, coding and creating, yes IT is involved. However, for the day to day running no. Marketing / Communications and other key people need to be able to manage the content. It would be such a drag on the IT resources to be posting products, announcements, white papers, etc. Content should be done by other departments, not IT. There is no reason not to build a solid content editor into a website or train users on how to use software such as Dreamweaver to manage the content.