IT a Profit center - lol
If you take away the technology most ppl will be lost - if you dont agree turn off your systems or witness a critical failure to see what happens - user will sit there not knowing what to do...i've seen it and cant believe how much ppl rely on the simplicities of life like a telephone or computer.... without it they dont know what to do.... but when it comes to IT there seems to be a lable where "if it doesn't work - its your fault" !!
i have found from my 15yrs + exp in IT that 80% is user fault, 5% management not accepting the problem and not willing to fix, 5% third party faults like telephony companies cutting their own cables or not knowing what port to plug that plug into.. 5% is hardware 5% actual IT fault.
Justin has lost the plot in regards to IT value - its obvious that there is a major lack of experience or corporation exposure to conclude what has been stated.
In regards to 'the cloud' this is a new technology and most high end manager dont even know what it is - "cloud - yeah sounds great - here's $$$" yeah right... lucky to get them to fund a new switch or server to take the load off the ever lasting SAN that has been sittin there...
Without IT your the company will not be able survive or function as a company.