I'd like to add that a lot of the tech friendly kids that I'm seeing solve these rather superficial personal pc problems will also need the background knowledge to not only understand how things work in the background but also why things work the way they do. Modern IT is like a never ending pile of band-aids with each new solution addressing the mistakes of the former. Its important for the next Gen of IT to understand more than just the superficial functionality of this checkbox or that button if they're ever going to move from correcting basic user issues towards implementing significant projects with real and sustained results. So, yes, it'll be easier for them to understand technology but still just as difficult to master it.