A few stories about clueless IT "pros"
For every "clueless user" there is an equally clueless IT "pro." Here are a few of my experiences:
1. A tech pro who velcroed a disk drive in place rather than use the proper bracket
2. A PC technician who replaced an aging PC with a new one then reformatted the drive on the old one, but never verified the data was backed up.
3. The CTO/CIO who twice deleted a file because he did not know its use. The file was critically important to a process that ran on a daily basis.
4. The programmer who commented out a complete block of code because he "did not know what it did" then asked for help debugging the code.
5. The programmer who thought it would be handy to display a "records processed" indicator. The down side to that was revealed if the log was printed; each record number update generated a form feed and with that went an entire box of green-bar.
6. The IT pros who spent almost 2 hours attempting to configure hardware about which they knew nothing and were afraid to ask.
7. The IT pro who spent 3 months avoiding a client and its in-house rep because he could not figure out how to re-design an existing process.
8. The alleged programmer who changed code, found the program now failed, called for help, and denied changing the program.
9. The "IT pros" who don't know the difference between EBCDIC, and ASCII; compiled and interpretted; binary, octal, decimal, and hex; that not all programming languages perform mathematics as a human does them; etc.
10. The "IT pros" who believe "OOC" is a new concept.
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