Stealth System
The only thing worse than a clueless user is a clueless user who thinks he/she has more than a clue! One morning I hadn't been in the office for an hour before the calls were coming in. An email issue was affecting multiple users. When clueless cathy couldn't get onto her system, of course it was related so she called me. "The whole network is hosed, isn't it? My system won't respond, so and so can't login, across the hall he can't get email. You have problems this morning, eh?" she said somewhat snarkily. I added her to the list and went after the problems.
When I got to her office she was hanging out, musing out loud about how she couldn't work because of all the problems. I cycled power on the monitor, moved the mouse and keyboard...sure enough there was no response. I traced the wires back to the docking station where I solved the mystery. I took a full 30 seconds to compose myself and straighten my face.
"Cathy, where's your computer?"
"At home. Do I need it?"
How does it go again...? Beware: they live, they walk among us and they breed.
