Non-sequitur
CLOUD is about control and cost reduction, and hoping the entity one is leasing out to will be bothered to do their job effectively and with care as well.
Most end users and departments that rely on IT increasingly do not like IT because IT does things for itself instead of the users.
The IT manager has to talk to the CFO, CEO, C_O, whatever, and costs are contained by limiting services and standards.
Replacing one standard with another does nothing to resolve the issue of "likeability".
Spell out how half these systems work and people will be even less happy. And they're already annoyed at new technologies' poorer performance (unless it's the contractor that came in and did a shoddy job in the first place, but workers tend to do the value they think others fathom them as worthy as being. If you're not thought of highly, will you perform better or worse than if you were?)
Plenty of tangents, but my second through fourth paragraphs sum it up the best.
