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    <title><![CDATA[Discussion on Laying out a client relationship in just enough detail ]]></title>
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        <title><![CDATA[I gave it away for free]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-392444-3675563]]></link>
        <description><![CDATA[By laying out too much, I gave the show away.It wasn't for just computer-related work: My partner and I were called to a hospital to help them lay out the most modern infection control procedures available.  A young nurse had been titled &quot;Infection Control Officer&quot; and we were to work with her.  We found that she hadn't a clue of what her job should entail.  So, we were asked to make a proposal re her training and establishing the program.  Then, we were bombarded with questions about what we would do for the hospital.  Over about two weeks, we had a dozen or more requests.  We replied at length to each of them.  By the end of that period, we had provided the guidelines by which the nurse could carry out a safety survey, establish rules, and do everything involved in setting up the program.  We had educated her for free.  At the end of all this correspondence, the hospital suddenly &quot;discovered&quot; they did not have the funds to retain our services.  We were given hearty handshakes and sent on our way.  I should have read your article many, many years ago!]]></description>
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        <pubDate>Mon, 11 Jun 2012 04:35:31 -0700</pubDate>
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