I apologize if I gave the impression I was accusing IT departments of being control freaks. Maybe I should try to be a bit clearer.

Here's the thing. There is no reason nowadays to worry about what kind of devices the employees are using to access the corporate software. This is a problem that has been solved. Google Apps doesn't care what device I'm running the browser on.

The issue, then, is not how to control the support costs from BYOD, the issue is why are there these type of support costs at all. The technology exists now to put a web front end even on legacy COBOL systems.

That's all I was trying to say. If you're having problems hooking ipads to your corporate email system, the problem to address is not how to control the hardware, but rather how to setup the email system so the device used is not a problem.