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Thanks for the infographic. May I ask how you're defining On-the-Job Training? You mention "empathetic and supportive OTJ Training," so I wondered if this was more about OTJ training for soft skills/morale/teambuilding than for learning new job tasks, processes, hard skills.
Thanks!
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"Noone cares how much you know until they know how much you care."

Taking time out to coach staff indicates that you are interested in their long-term performance. It also means you - as a manager - have to be paying enough attention to your staff to recognize there may be a problem. Frequently, it is just simply taking the time to focus on your employees' needs periodically that can make a difference. Training can enhance this personal interaction by showing that person they mean enough to warrant a few minutes of your busy day.
Workshops and seminars are considered on-the-job training and that is how I initially understood the topic, however, the graphic separates those from "on-the-job" training. What exactly is on-the-job training? Can you please provide an example?
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