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It is not the OS, nor is it the Desktop.
Please read the article, and consider the main points. This is about Applications, and user interface, and data flow. In general this was the reason that the old S100 systems were for hobbyists only, and why CPM was not welcome in the office. Consider there were micro turing machines soon after the first Intel 8080 appeared, but the PC did not truly arrive until Apple and Microsoft made them "user friendly" (although no computer is user friendly.) The points raised in the article are valid, a small business (25 or less employees, which employ 95% of the workforce in this country) need business tracking, accounting, bookkeepping, tax reporting, inventory tracking, and last but not least reporting software (Exchange.) Have you ever tried to run a business using only Open Office? Try running three stores using only what Applications are available to the linux platform. This is the point of the article!