Change is great
when that change is truly an improvement. When it's change for the sake of change, and really doesn't give any advantage, what's the point? Probably to allow the vendor to charge for a new version! The fact that so many of us are still using Windows XP shows that IT pros and many users have gotten wise to that.
That said, I find the new user interface quite usable on a tablet, and almost usable on the desktop. I could get used to it. I use the touch screen on my phone quite happily, and the Windows 8 interface is somewhat similar.
I also agree that it is clumsy on the desktop. Not unusable, but clumsy. The majority of my users are in the 50 and up age range, and are by nature adverse to change. I have enough trouble getting them acclimated to Windows 7; No way they'll accept Windows 8, except in classic mode.
I really think Microsoft should keep the Metro interface on tablets, and the classic interface on the desktop. I'm glad that they've given us the choice of using the classic interface.