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Can't MS come up with a new name. This is the fourth "Outlook". First, there is Outlook Express which comes with Windows, then there is Outlook which comes with Office, then Outlook Web Access which comes with Exchange, and now this Outlook. Try supporting these things when the user has no idea what they are using--all they know is someone said it was Outlook. Each works differently. Same problem with Windows Explorer and Internet Explorer; two different animals with similar (at least to the user) names.